Privacy Policy

Overview

OMNET BROADBAND SERVICES PRIVATE LIMITED ("OMNET", "we", "us", "our") provides fiber broadband services in West Sagarpur, New Delhi. This Privacy Policy explains what information we collect from customers and website visitors, how we use it, and the choices you have.

Information We Collect

• Contact details you provide, such as name, phone number, email address and installation address, when you enquire about a plan or raise a support request.
• Account and billing information related to your broadband connection and recharges.
• Technical information such as IP address, device type and browser, collected automatically when you use our website or network.
• Communications you send us via our contact form, phone, or WhatsApp.

How We Use Your Information

• To set up, provide, and maintain your broadband connection.
• To process online recharges and billing.
• To respond to enquiries, complaints, and support requests.
• To send service updates, such as maintenance notices or plan changes.
• To comply with applicable legal and regulatory requirements.

Sharing of Information

We do not sell your personal information. We may share it with trusted third parties who help us operate our services (such as payment and recharge platforms), or when required by law or a valid request from a government or regulatory authority.

Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Your Choices

You may contact us at any time to ask what information we hold about you, to request corrections, or to request deletion of your data, subject to any legal or contractual obligations we must continue to fulfil (such as billing records).

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

For any privacy-related questions, reach us at:
Call: +91 92 6666 9453 / +91 999 0719 695
Email: support@omnetbroadband.com
Registered Office: RZ 21B/277, Shankar Park, West Sagarpur, New Delhi - 110046
Corporate Office: RZ-10C, Gali No-9, Indra Park, New Delhi - 110045